https://syncora.solutions/cookie-policy
What cookies are (section link)
Cookies are small text files stored on your device by a site. We also use similar technologies, such as local storage, where a script needs them. In this policy "cookie" includes those similar technologies. Some cookies are set by us (first party). Some are set by a provider we name (third party). The corporate site sets one first-party cookie after you make a choice. Google Analytics also sets the cookies named below on each visit.
Sri Lanka's Personal Data Protection Act, No. 9 of 2022, the GDPR and the UK GDPR, and the UK Privacy and Electronic Communications Regulations, require consent before non-essential cookies are stored or read, except where a cookie is strictly necessary to provide a service you asked for. Marketing cookies follow that rule. Google Analytics cookies are set on each visit so we can measure the Site.
How we use cookies (section link)
We group cookies into three categories. Essential cookies remember your choice. Analytics cookies measure the Site and are set on each visit. Marketing cookies stay off until you opt in. Rejecting marketing does not block the Site.
| Category | Purpose | When it is set | Can you refuse it? |
|---|---|---|---|
| Essential | Store your cookie decision and, if we add them later, keep a load-balancer or security cookie that the site needs in order to function. | The consent cookie is set when you choose Accept all, Reject marketing, or Save preferences. | No. If you do not want the consent cookie, do not make a choice. The banner will return on later visits. Google Analytics still runs, and marketing scripts stay off. |
| Analytics | Understand which pages are used, and how people scroll, follow outbound links, search the site, play videos, download files and use forms. The tool is Google Analytics 4 from Google LLC. It measures our own site. It is not used to advertise, and it does not receive what you type into a form. | On each visit. It does not wait for the cookie banner. | Not from the banner. You can block or delete cookies in your browser. That can stop measurement in that browser. |
| Marketing | Measure or personalise advertising. We do not use this category to sell data. | Only after you opt in, and only if a marketing tool is configured. None is configured on the corporate Site today. | Yes. Reject marketing, or turn Marketing off under Manage preferences. |
Cookies we use (section link)
The table lists cookies this Site actually uses. The marketing row is not a live cookie. We will update the table before a new non-essential cookie is set. Analytics cookies belong to measurement ID G-CDFGZMB1B0.
| Name | Category | Purpose | Duration | Party |
|---|---|---|---|---|
| syncora_consent | Essential | Remembers the version of your choice (essential only, analytics, marketing) so we do not ask on every page and do not load scripts you refused. | 180 days | First party (Syncora) |
| _ga | Analytics | Distinguishes browsers with a random client identifier so Google Analytics can count visits. It does not contain your name or the contents of a form. | 2 years | Google LLC (third party), set for Syncora |
| _ga_CDFGZMB1B0 | Analytics | Keeps session state for this Google Analytics stream, so a visit is not counted again on every page. | 2 years | Google LLC (third party), set for Syncora |
| [MARKETING COOKIE] | Marketing | Not set today. No marketing pixel is configured. [MARKETING TOOLS] | [MARKETING COOKIE DURATION] | [MARKETING TOOLS] |
Your choice (section link)
When you first visit, a banner offers three actions:
- Accept all stores a yes for marketing. Google Analytics is already on.
- Reject marketing stores a refusal for marketing. Google Analytics stays on.
- Manage preferences lets you switch marketing, then save. Essential and Analytics stay on.
You can change your mind at any time. Use the button below, or Cookie settings in the site footer. Saving a new choice replaces the cookie. Scripts that need consent are added only after a yes, and removed from the page when you withdraw. A script that has already run may remain in memory until you reload the page. Reloading applies the new choice cleanly.
You can also block or delete cookies in your browser. If you block all cookies, including essential ones, the banner cannot remember your refusal and some pages may not work as intended. Browser makers publish instructions for their own controls. Industry opt-out pages run by advertisers are relevant only if a marketing tool is later switched on and named in the table above.
Analytics and marketing scripts (section link)
Analytics is Google Analytics 4, measurement ID G-CDFGZMB1B0, provided by Google LLC. The script is loaded from googletagmanager.com on every page, including after you move from one page to another. It records page views, scrolls, outbound clicks, site search, video engagement, file downloads, and whether a form was started or submitted. It does not record what you typed. It also records the measurements used for users, new and returning visitors, engagement time, traffic source, country and device. Google Analytics 4 does not store your full IP address. Google uses the address briefly to derive a coarse location, such as country and usually city, and then discards it. The tag is not used for advertising.
Google describes how it handles this data in its Privacy Policy (opens in a new tab) and in How Google uses information from sites or apps that use its services (opens in a new tab). Event-level data is kept for the retention period set in our Google Analytics property. A new property starts at 2 months. Google may keep aggregated reports for longer. If we extend the event retention period, we will update this page. Marketing scripts are not configured. Opting in to marketing stores that preference and loads nothing. We will not add a marketing domain to the content-security policy of the Site until this page names the tool.
Server logs, described in the Privacy Policy, are not cookies. They are collected as part of hosting the Site and do not depend on the marketing switch. They are kept for 90 days.
Changes (section link)
If we add a non-essential cookie or change a provider, we will update this page, change the "Last updated" date, and ask for consent again before the new cookie is set. The effective date is the date at the top of this page.
Contact (section link)
Questions about cookies: legal@syncora.solutions. Syncora (Pvt) Ltd, Colombo, Sri Lanka. Company registration number: [REG NO].