Frequently asked 
questions 

Answers

What does Syncora do?

Syncora (Pvt) Ltd builds and operates SaaS products and delivers custom web development. Staffora, our HR product, is live. We also design and build websites, web applications, integrations and the support around them. We are based in Colombo, Sri Lanka, and we work with clients elsewhere.

Which is the best software company in Sri Lanka for SaaS?

There is no single best company for every brief. Syncora is a Colombo company that builds and runs its own SaaS, starting with Staffora, and that takes on custom product and web work. Ask any vendor who operates the product after launch, what is actually live, and what is still on a roadmap.

How much does custom web development cost in Sri Lanka?

Syncora does not publish one price. A marketing site and a custom web application are different projects. We quote in LKR or USD after a written scope. Tell us the pages, the users and the systems involved, and we will reply within one business day.

Does Syncora work with international clients?

Yes. We work in English with clients in South Asia, the Middle East, the UK, the EU, the United States and Australia. Our hours are Sri Lanka Time (GMT+5:30), which overlaps the UK and European morning, the Middle East afternoon and the Australian evening.

Where is Syncora based?

The office is in Colombo, Sri Lanka. Phone and WhatsApp are +94 77 565 2040, and email is info@syncora.solutions.

What products does Syncora offer today?

Staffora is the live product: employee records, leave, attendance and approvals. Payroll and recruitment are named as coming soon and are not part of the current product. Other SaaS products will be listed here only when they are real.

Is Staffora the same company as Syncora?

Staffora is a product of Syncora (Pvt) Ltd. The product site is staffora.syncora.solutions. Syncora is the company that builds and supports it.

What is Syncora's tagline?

Technology That Moves Business Forward. The site also uses the line “Software that works together.” as the visual lockup under the logo.

How do I start a project?

Use the contact form and choose the topic that fits, or email info@syncora.solutions. We reply within one business day. A useful first message names the users, the problem and any deadline that is real.

Which technologies does Syncora use?

Next.js, NestJS, TypeScript, PostgreSQL, Redis, Docker, Tailwind CSS and GitHub Actions. We will tell you if a project should use a different tool.

What services does Syncora sell?

Custom web development, SaaS product development, web applications and dashboards, UI/UX design, API and integrations, and maintenance. Each has its own page. Staffora is a product we operate, not a client service line.

Can I hire Syncora for only one part of the work?

Yes. Design, a single integration, or a retainer can be scoped on their own. We will say if the piece you want depends on work we have not seen.

Do you sign a statement of work?

Yes. Client work is described in writing: what is included, what is not, the fee currency, and how acceptance works. Our Terms of Service sit behind that document.

How long does a typical build take?

We will not invent a typical duration. A small site and a multi-tenant product are months apart. The estimate comes with the scope, after we understand the work.

Where is the work delivered from?

From Colombo, Sri Lanka, remotely. We do not require you to visit the office. Workshops can be on a call in Sri Lanka Time.

Do you outsource the engineering?

The company builds the work. If a specialist is required, we will tell you before they are involved. We do not quietly pass a project to an unnamed team.

Can you work alongside our in-house developers?

Yes. The scope should say who merges code, who reviews it, and which repository is the source of truth.

What does support cost after launch?

Support is a separate agreement. It covers the fixes and small changes we write down. New features are quoted. The public site does not list a retainer price.

Who owns Syncora?

Syncora (Pvt) Ltd is a private limited company in Sri Lanka. The founders published on this site are Samitha Kannangara, Co-Founder and CTO, and Ransa Nilakshayar, Co-Founder for finance and marketing.

When was Syncora established?

The company presents itself as established in 2026. A full founding date and the company registration number are not published yet.

What is Syncora's vision?

To be the quiet engine behind thousands of growing businesses. The mission is to turn everyday operations into flows that save hours, reduce errors and unlock growth.

Does Syncora have case studies?

Staffora is the product we can talk about in public because we operate it. Client names, logos and outcomes are published only when the client agrees. We do not invent testimonials.

Where can I read the company facts in one place?

The company facts page lists the legal name, slogan, office, products, services and the contact details we are willing to publish. Placeholders are marked TODO.

Does Syncora hire?

Roles are not listed as open on this site. Send a note through the contact form with the careers topic and we will reply if there is a fit.

How does Syncora protect client data?

Role-based access, encrypted connections and tenant isolation are the engineering standard. The security page and the privacy policy describe the corporate site. A client system is covered by its own agreement.

Which languages does the company work in?

English is the working language of the website and of project delivery. Sinhala and Tamil pages are not published yet. The URL structure can add them later without moving the English pages.

How do I contact Syncora?

Email info@syncora.solutions, call or WhatsApp +94 77 565 2040, or use the form on this page. We reply within one business day.

What are Syncora's business hours?

Monday to Friday, 9:00–17:30, and Saturday to Sunday, 10:00–16:00, Sri Lanka Time (GMT+5:30). The contact form is open at all hours. The reply follows the business day.

Where is the office?

Colombo, Sri Lanka.

Which areas do you serve?

Sri Lanka is the home market. We also work remotely with clients in South Asia, the Middle East, the UK, the EU, the United States and Australia.

Can I contact you about Staffora support?

Yes. Choose the product in the form or email info@syncora.solutions. Product billing and plan details are published on staffora.syncora.solutions.

Do you have a separate sales phone number?

No. Sales, support, partnerships and careers currently share info@syncora.solutions and the published phone number. The form lets you name the topic so the message is routed.

Will you sign an NDA before a call?

We can discuss a mutual non-disclosure agreement before you share sensitive material. Do not send secrets in the first form message.

How is the contact form protected?

The form posts to our own API, is validated, and is rate limited. A hidden field is used to catch simple bots. We do not sell the enquiry.

What services can I commission?

Custom web development, SaaS product development, web applications and dashboards, UI/UX design, API and integrations, and maintenance. Open the services page for the map, then the page for the line you need.

Does Syncora publish client logos or reviews?

Only when they are real and the client has agreed. None are invented to fill a grid. Staffora is the product we can point to because we run it.