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Problem statement, primary user and the first workflow worth shipping
Services/SaaS product development
ServiceProductsBy Syncora
SaaS product developmentfrom Colombo
SaaS product development for multi-tenant software: accounts, roles and a product you can operate. Syncora builds it from Colombo, Sri Lanka.
- Based in
- Colombo
- Language
- English
- Pricing
- After scope
- Reach
- Worldwide
Overview
Scoped, designed and built in Colombo
SaaS product development
Syncora service
Syncora designs and builds software-as-a-service products: multi-tenant applications with accounts, roles and a path to subscription billing. We also operate our own product, Staffora. Client SaaS engagements are scoped separately from the products we own.
Most failed SaaS projects start too wide. Syncora's own products stay narrow on purpose: Staffora handles people operations, and payroll is named as coming later rather than promised as finished. We use the same discipline on client products. Version one should complete one job reliably.
Multi-tenant means one application serving many organisations without mixing their data. That isolation is a design decision, not a setting you turn on after launch. We document the tenant boundary before we write the screens.
White-label and international delivery are possible when the scope says so. English is the default language. Sinhala and Tamil can be planned as later locales without changing the English URLs of this site, and the same idea applies to a product's information architecture.
What you receive
Handed over with the work.
The scope names these before engineering starts.
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Multi-tenant data model and role design
03
A usable first release on a staging environment
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Operational basics: environments, backups approach and error visibility
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A written list of what is in version one and what is deliberately later
Engagement
How the work runs.
01
Narrow
We cut the idea down to one painful job a customer will pay to remove.
02
Model
Tenants, users, permissions and the records the product must not lose.
03
Ship
A small senior team builds the first release on Next.js, NestJS and PostgreSQL when that stack fits.
04
Operate
We agree who watches uptime, who answers customers, and how the next version is chosen.
Who it's for
The people this work is for
Founders and operators who need a focused product, not a slide deck. Suitable for a first version that real customers can use.
FAQ
Questions, answered.
- What is a multi-tenant SaaS product?
- One application used by many customer organisations. Each organisation's data is isolated. Users inside an organisation have roles. Syncora designs that boundary before the interface, so a later customer does not require a separate installation.
- Do you build white-label SaaS?
- Yes, when the scope includes it. White-label means a partner can present the product under their brand. The data model, admin rights and support path still have to be designed. We quote that explicitly.
- Which stack do you use?
- Our usual stack is Next.js, NestJS, TypeScript, PostgreSQL, Redis, Docker and GitHub Actions. We will say so if a project should use something else.
- Is Staffora an example of this work?
- Staffora is a product Syncora owns and operates, not a client project. It shows the standard we build to: a focused HR workspace for Sri Lankan companies, with pricing on its own site.
Continue
Related pages.
Next step
Ready to scope SaaS product development?
Tell us who will use it and what has to be true when the work is done. We reply during Sri Lanka business hours.